8 Pcs Dining Giftset - The Magic Hour
8 Pcs Dining Giftset - The Magic Hour
Pre-Order Now and Deliver From 14th Nov 2022 onwards
Overview
Magical Hour Plate Set is a combination of exquisite design and color made to perfectly feel the magical connection of love and hope during mealtime moments. A simply beautiful gift for a beautiful soul.
- Every plate is 100% Melamine Food Grade Safe
- Stackable, Shatterproof and BPA Free
- Sustainably produced in Malaysia
Inside the Box
- Every set comes in Christmas gift box and a greeting card
- Gift Set includes: 2 Dinner Plate, 2 Salad Bowl, 2 Gold-Plated Fork, 2 Gold-Plated Spoon
- Dinner Plate: 11" | 289L x 289W x 27H mm
- Soup Bowl: 8" | 205L x 204W x 49H mm / 420 ml
- Spoon: 7"
- Fork: 7"
- Per Set Weight
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Usage & Care
Usage & Care
Every piece of our dinnerware is produced and packed with the highest quality and carefulness to present this exclusive gift set for your recipients.
- Every plate is 100% Melamine Food Grade Safe
- Stackable, Shatterproof and BPA Free
- Suitable for use from -20 to 120c
- 100% Reusable
- Safe alternative to traditional plastic
- Produced in Malaysia
Our Plates are durable and easy to maintain too!
- Top Dishwasher Safe
- If microwave, use it under one minute in medium heat
- Use the soft side of the sponge when washing the dishes
Shipment & Returns
Shipment & Returns
Shipment Policy
Standard Delivery Within Singapore
Orders may take up to 3 full business day to be processed, picked and packed before shipment. Please allow 3 to 5 working days for your order to arrive.
We partner with local logistics service providers to ensure that your orders arrived at your doorsteps promptly.
Every tableware from The Plate Story is covered by our 30 days change of mind policy on top of our 12-month manufacturing warranty.
Return Policy
Every tableware from The Plate Story is covered by our 30 days change of mind policy on top of our 12-month manufacturing warranty.
Returns and Exchange Eligibility
- All items to be exchanged or returned must be unused and in the same condition that you received it
- Your item must be in its original packaging
- Your item also needs to have a receipt or proof of purchase
FAQs
Our Tableware
Our dinnerware are manufactured from 100% melamine only and certified safe for food contact by Bureau Veritas, an International Product Testing Laboratory.
All TPS products are dishwasher safe. While no melamine products are in fact microwave safe, our melamine products are suitable when used for under one minute in the microwave.
Our dinnerware are typically still as good as new after 1.5 years of usage.
To maintain the lustre of your dinnerware, clean your dirty dinnerware as soon as possible with sponges or woven pads. Do not use harsh or abrasive scouring cleaning products such as steel wool or any metal pads to remove food or stains. Do not expose any melamine dinnerware to direct flame.
Our Giftset
Yes! Every TPS Gift Set includes a Message Card. You just need to provide us with your message and we'll handle the rest.
We accept MasterCard / Visa Cards for online payments. All prices listed are in SGD (Singapore Dollars) and MYR (Malaysia Ringgit).
We also accept PayNow. Our UEN number is 201615957R. Kindly send the screenshot to sales@theplatestory.com so we can then start to process the order.
All payment has to be made before the order(s) is processed.
Orders
Upon order confirmation, it takes typically 5 to 7 working days to receive your order. For more information, please refer to our shipping policy.
For same-day or urgent delivery within 48 hours, please contact us directly through WhatsApp or call us at +65 8939 7788 to discuss the possibility of meeting this requirement. Do take note however, there will be an additional charge of S$8.00 for Singapore and RM 30 - RM 50 for Malaysia.
For any changes to orders, you can email us at sales@theplatestory.com or Whatsapp our business line at +65 8939 7788.
Note: We may not be able to process your amendments 2 days prior to the delivery date.
All order confirmations are sent by email based on the contact details you provided. If you still have not received the confirmation, kindly email us at sales@theplatestory.com.
All orders typically take 5 - 7 working days to arrive. If you did not receive your order, kindly email us at sales@theplatestory.com or WhatsApp us at +65 8939 7788.
Delivery
We currently ship within Singapore and Malaysia only. If you are located outside of these countries, you can send us an email and we'd be happy to work on making it possible for you.
Our delivery fee is $6 for Singapore and Rm 8 for Malaysia.
No. We do not deliver on weekends and PH.
We deliver Monday to Friday through our partnered logistics - Ninjavan. The delivery timeslot is by default set from 6 PM to 10 PM.
In the unfortunate case if there is no one to receive the gift, we can re-deliver the items again at a later time with the incurrence of a re-delivery charge of $6 or RM 8.
Exchange & Returns
We offer 30 days exchange policy if the product is new and unused. You can initiate a product exchange of the same value by contacting us directly at sales@theplatestory.com or WhatsApp us at +65 8938 7788.
Do take note the direct cost of exchanging the products will be paid by you. For full detail on our Exchange Policy, please refer to our Returns and Exchange Policy Page.
If you found any product defects after opening the box, do contact us with photos after your notice, no later than 3 days after receiving the gift.
No worries! Just contact us at sales@theplatestory.com or +65 8939 7788 and we will promptly arrange a replacement product to be sent over.